At Primetrading Capital, we are committed to protecting our customers’ privacy at all times. We have implemented a comprehensive Privacy Policy to ensure the strict confidentiality and protection of customer data and information. When collecting customer data to provide our services, we emphasize transparency, accountability, and clarity.

Definitions

In this Privacy Policy, our customers may be referred to as “customers,” “users,” “members,” “account holders,” “merchants,” “he,” “she,” “they,” or “it,” in both singular and plural forms.

Similarly, Primetrading Capital may be referred to as “Primetrading Capital,” “Broker,” “Brokerage Service Provider,” “Trading Platform,” “Trade Facilitator,” “we,” or “us.”

Scope of the Privacy Policy

This Privacy Policy applies to all data and information collected from our customers. It explains how we collect, use, share, and safeguard customer information, as well as the circumstances under which such data may or may not be disclosed.

The policy also outlines procedures for data updates, modifications, and security measures to ensure customer information remains protected.

This data protection policy forms an integral part of the Primetrading Capital General Terms and Conditions and serves as a supplement to them.

Data Collection and Usage

Primetrading Capital collects necessary customer data during the registration process to provide brokerage and trading-related services. This information enables customers to access our trading platforms, tools, resources, and features.

If any information provided is incomplete, inaccurate, or if a customer refuses to supply required details, Primetrading Capital reserves the right to suspend or deny services, temporarily or permanently, with or without prior notice. Certain features may remain accessible without submitting all requested information.

This Privacy Policy applies to all Primetrading Capital services, facilities, tools, resources, features, applications, software, and our website. It does not apply to practices outside Primetrading Capital’s control or to individuals not affiliated with Primetrading Capital. All Primetrading Capital employees using company services are required to comply with this Privacy Policy.

Types of Data Collected

Primetrading Capital may collect data through its trading platform, customer communications, third-party sources, surveys, and feedback channels. This data may include:

Personal Information: Full name, gender, residential and mailing addresses, age, contact details, financial and asset information, bank details, identification documents, passports, utility bills, and other relevant personal data.

Verification Data: For AML and KYC compliance, documentary evidence such as identification cards, utility bills, and bank statements may be required.

Data Security

Primetrading Capital implements robust security measures to protect customer data from unauthorized access. However, Primetrading Capital shall not be held liable for data breaches, fraud, or hacking incidents beyond its reasonable control.

Customer data will not be shared with third parties without consent unless disclosure is required by law or regulatory authorities.

Access to customer data is limited to the customer, Primetrading Capital, and authorized personnel only. Customers are responsible for notifying Primetrading Capital of any changes or updates to their personal information. Data may be stored and processed on local servers and secure storage systems.

Cookies Policy

Customers have the right to manage and control cookie preferences. Cookies are used to identify users, improve website functionality, and enhance overall user experience.

Mobile Commerce Policy

This Privacy Policy also applies to the Primetrading Capital mobile trading application. Upon installation, the app may request permissions for:

• Installing the application
• Accessing device storage
• Using the microphone
• Accessing media files
• Viewing contacts
• Connecting to the Internet

Customers may restrict permissions or uninstall the application at any time if they choose to discontinue its use.